1Million Project Frequently Asked Questions
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Who is eligible to receive a Sprint hotspot?
Sprint 1Million Project is offered to high school students ages 13-years-old and older who do not have high-speed internet access at home, which is defined as:
- No home internet access at all
- Multiple students in the same household, working from a single computer
- Internet is available at home, but at a very low bandwidth (i.e., dial-up speeds) and is not adequate for completing homework assignments
How can a student join the hotspot project?
Students can complete the required consent form and deliver to the front office or school library for the school's Library Instructional Technology Teacher (LITT). The LITT will then create a new student account, provision the hotspot, and deliver the device to the student to be stored and used at home.
Can each high school student have their own hotspot for households with multiple students?
Yes. High school students in the same home may each be assigned a hotspot to individually benefit from a monthly high-speed data plan.
What is available for middle school students?
Kajeet SmartSpot hotspot kits are being loaned to middle school students through their library media center. An alternative is discounted internet through programs such as Internet EssentialsOpens a New Window..
Does the hotspot have an internet filter?
Yes. Sprint provides a free Children's Internet Protection Act (CIPA) compliant content filter with every hotspot. This filter blocks adult content and malware via the hotspot. It also blocks the same content for any computing device while on the Sprint network. The filter uses the Symantec Rulespace engine which is industry best-in-class and has been employed worldwide to over 700 million customers.
Does the hotspot turn off after the monthly data plan is used?
No. The hotspot will continue to work at slower speeds (2G) after the student uses the 10GB of high-speed LTE data in a month.
Does the student keep the hotspot over the summer?
Yes. The hotspot remains in the student's possession continuously until the student graduates or completes four years of school at Hillsboro School District.
What happens to the hotspot if a student transfers schools?
If a student transfers schools and remains within the Hillsboro School District, the hotspot will stay with them and active. If a student changes school districts, the service to the hotspot will cease and the hotspot should be returned to the Library Instructional Technology Teacher (LITT).
What happens if the hotspot is damaged or lost?
If supply exists, a damaged or lost hotspot will be replaced by the school Library Instructional Technology Teacher (LITT). If a replacement hotspot is unavailable, students can purchase one through Hillsboro School District - sold at a discount to 1Million Project participants - to use the remaining time on their plan.
What happens if the hotspot is stolen?
If supply exists, a stolen hotspot will be replaced only once, after a police report is made and presented to the school Library Instructional Technology Teacher (LITT). The LITT can help with reporting the theft by providing hotspot identifiers. The Hillsboro School District is provided a limited supply of devices each school year and a replacement device cannot be guaranteed. If a complimentary replacement hotspot is unavailable, students can purchase one through Hillsboro School District - sold at a discount to 1Million Project participants.
After graduation, does the student get to keep the hotspot?
Yes! Consider it a graduation gift. Students with hotspots who graduate from Hillsboro School District will get to take the hotspot with them. Sprint intends to offer students their own discounted service plan upon graduation.
Who do I contact for help with my hotspot?
If you have any questions about your device or service, please call Sprint at (844) 309-1680.